Frequently Asked Questions
Answers to the most common questions about IMEI checks, certificates and reports.
What is RegistreIMEI?
It is a platform that allows device checks via IMEI, certificate issuance and lost or stolen device reports.
What does a valid certificate mean?
It means the device has no active theft or loss reports at the time of issuance.
Can anyone report a stolen device?
Yes, provided supporting documents are submitted. All reports are manually reviewed.
What happens if a device is reported as stolen?
The green certificate is not automatically valid and the owner’s contact may be shared if authorized.
Can insurers use the platform?
Yes, through professional access or a dedicated API, subject to approval.
Does RegistreIMEI replace official authorities?
No. The platform does not replace competent authorities or judicial decisions.